We understand that circumstances may arise where you need to cancel your order or request a refund. Our cancellation and refund policy is designed to provide you with peace of mind and ensure that you are satisfied with your purchase.

Cancellation Policy:

If you wish to cancel your order, please contact us as soon as possible. If your order has not been processed, we will cancel it and issue a full refund. If your order has already been processed, we may not be able to cancel it. In such cases, please refer to our refund policy below.

Refund Policy:

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a refund policy as follows:

  • Refunds are issued for the original purchase price of the product(s) returned, less any applicable shipping and handling fees.
  • Refunds will be issued to the original payment method used at the time of purchase.
  • Refunds will be processed within 7-10 business days from the date we receive the returned product(s).
  • To be eligible for a refund, the product(s) must be returned in their original packaging, in their original condition, and within 14 days of purchase.
    We reserve the right to refuse any refund request if the product(s) returned do not meet our return policy criteria.

Return Process:

To initiate a return, please contact us by email at [insert your email address] and provide us with your order number, the product(s) you wish to return, and the reason for the return. Once we receive your request, we will provide you with instructions on how to return the product(s).

Please note that you will be responsible for the shipping and handling fees associated with returning the product(s). We recommend that you use a reputable shipping service and purchase shipping insurance for your protection. We cannot guarantee that we will receive your returned product(s) and are not responsible for any damage or loss during shipping.

Changes to the Policy:

We reserve the right to modify this cancellation and refund policy at any time without prior notice. Any changes to the policy will be posted on our website and will be effective immediately upon posting.

Contact Us:

If you have any questions about our cancellation and refund policy, please contact us by email at  survebandhu@gmail.com. We will be happy to assist you with your inquiry.